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RankOps Case Study

AI Visibility Rebuild — Before & After, Verified by the Client

Triple B's Mechanics Shop
A 12-year auto repair shop in Kannapolis, NC. Zero AI citations before RankOps — cited in 9 AI answers within 45 days after, documented in the owner's own unprompted Google review.
BEFORE — First Scan Established
RankOps Readiness Score
78 / 100 Readiness
AFTER — Post-Rebuild Dominant
RankOps Readiness Score
96 / 100 Readiness
Schema, AI signals, and site health all scored 100/100 after the rebuild — verified live on the client's own AI Citation Tracker dashboard, not self-reported.
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What Was Missing
The signals AI engines use to decide who to recommend for "mechanic near me" style questions

No structured business schema

Without JSON-LD identifying the business type, hours, and service area, AI engines have to guess what kind of business this is.

Schema: 80/100

No FAQ content written for how customers actually ask

"Who's a good mechanic in Kannapolis?" needs an answer AI can quote directly — a services list isn't the same thing.

AI Signals: 76/100

Weak local/citation signals

No sitemap, no llms.txt, thin local-area references — AI crawlers had little to confirm the shop actually serves Kannapolis.

Local: 55/100
What We Fixed
Full site rebuild, tracked on the same dashboard the client logs into every day

Business schema, done right

Structured data identifying Triple B's as an auto repair business, hours, service area, and contact details AI can read directly.

Schema: 100/100

Customer-phrased FAQ content

Answers written the way real customers ask AI, not the way a services page is normally written.

AI Signals: 100/100

Sitemap, llms.txt, and local service-area pages

The files AI crawlers actually read first, plus content tying the shop to Kannapolis and the surrounding area.

Local: 82/100
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The Real-World Result
In the owner's own words, 45 days after the rebuild
0 → 9
AI answer citations (ChatGPT + Perplexity)
3 → 8
weekly calls
+190%
Google Business Profile views
direction requests
The Owner's Own Review
Unprompted, posted publicly to Google — not written or edited by RankOps
★★★★★

"I've Owned Triple B's Mechanics Shop in Kannapalis for 12 years. Before The Build from RankOps, our shop showed up in 0 AI answers. Forty five days later, we were cited in 9 AI answers across ChatGPT and Perplexity. Weekly calls went from 3 to 8, Google views jumped 190 percent, and direction requests tripled. Tyler made it simple and delivered real results. If you run a local service business, hire him sooner rather than later!"

— Bonner Buchanan, Owner, Triple B's Mechanics Shop
Quoted verbatim from the public Google review, including the owner's own spelling of "Kannapalis."
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Questions

How long did it take to get cited by AI?

45 days. Before RankOps built out their site, Triple B's Mechanics Shop showed up in 0 AI answers when customers asked ChatGPT or Perplexity for a mechanic in Kannapolis, NC. Forty-five days after the rebuild, they were cited in 9 AI answers across both engines — verified directly by the owner in his own Google review.

What did RankOps actually change?

A full site rebuild covering the signals AI engines use to decide who to recommend: structured business schema, FAQ content written in the way customers actually ask questions, Open Graph and sitemap/llms.txt files for AI crawlers, and local citation signals tied to Kannapolis and the surrounding area.

Is this a real, verifiable result?

Yes. The client, Bonner Buchanan, left an unprompted 5-star Google review documenting the exact numbers: 0 to 9 AI answer citations in 45 days, weekly calls up from 3 to 8, Google Business Profile views up 190%, and direction requests tripled. RankOps also tracks the same numbers live on the client's own AI Citation Tracker dashboard.

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