About
About RankOps
We fix the information businesses depend on search engines and AI systems to get right. RankOps is an SEO and AI visibility agency founded in Charlotte, North Carolina, in 2025. We help businesses identify and repair the problems that make them difficult to find, describe, distinguish, or cite accurately.
Sometimes that means fixing a website. Sometimes it means correcting conflicting business information, rebuilding pages, updating structured data, or improving the sources that establish what a company does.
And sometimes the most important finding is that a business has a strong technical foundation but lacks independent evidence to support a recommendation.
Those are different problems. They require different fixes.
A website can rank without solving the whole problem
Traditional search visibility and AI visibility overlap, but they are not identical.
A company might rank well for its main service while an AI assistant leaves it out of a local recommendation. Another company might receive citations from AI systems while having limited traditional search visibility.
Neither outcome tells the whole story.
Search rankings describe the position of web pages for particular queries.
AI answer analysis examines something different: how a system identifies an organization, which sources it uses, what it says about that organization, and whether it names the organization when the question is relevant.
RankOps works across both.
We handle technical SEO, website content, and discoverability while also investigating business identity and AI representation.
We look for the reason before selling the repair
Suppose a plumbing company serves Charlotte and the surrounding area.
Its website lists Charlotte, its business profile uses an old address, one directory has a disconnected phone number, and several pages describe services the company no longer provides.
Publishing another article about plumbing does not resolve those conflicts.
First, the business information needs to be corrected. Then the website needs to explain the company's current services and coverage accurately. Supporting profiles and directories should reinforce those facts instead of contradicting them.
Only then does it make sense to assess the remaining content and visibility gaps.
That is the type of work RankOps was created to perform.
What we actually change
Business identity and entity clarity
We examine business names, descriptions, locations, service areas, website relationships, and relevant profiles. When records disagree, we identify which information needs correction. When another business shares your name, or AI mixes you up with one, we make your identity unmistakable: one exact name, structured data that names your website and links your real profiles, and a clear note on who you are not.
Website structure and technical SEO
We address technical problems affecting access, indexing, canonical URLs, page organization, and the clarity of the information published on the site.
Structured data
We implement supported schema types to describe businesses, people, services, products, locations, and their relationships. Structured data makes facts easier to interpret, but it does not guarantee that an AI system will use or recommend them.
Service and location content
We develop pages that answer real customer questions with specific information about services, eligibility, locations, processes, and limitations.
Source corroboration
We identify relevant profiles, directories, and references that can independently support claims made by the business.
Measurement
We test defined questions, record what the AI system actually says, and compare later results against a dated baseline.
Our work starts with a map
The free RankOps AI Visibility Map examines your website and produces a prioritized report.
It asks Google Gemini what it knows about your website and your name, from its own knowledge with no web search, looks for other websites that use your name, and reads your website the way AI crawlers do. It scores the result out of 100.
The report shows whether Gemini knows the business, what information was found, and which problems deserve attention first.
It also includes a separate website readiness assessment.
Important: The free map tests Google Gemini. It is not a live measurement of ChatGPT, Perplexity, or every other AI system. The score is a diagnostic measure, not a percentage chance of being recommended.
You can use the report without buying anything.
Get your free AI Visibility Map →
What happens if you hire us?
We review the findings with you and agree on the work before implementation begins.
For a business with an existing website, that may involve correcting structured data, updating website content, repairing business listings, and improving the connections between its digital properties.
For a business with no website or an inadequate one, a new build may make more sense than repeatedly repairing a poor foundation.
For Shopify merchants, our Controlled SEO work follows a separate process built around reviewing changes, testing a limited scope, and approving updates before broader catalog deployment.
For agencies, RankOps can provide specialist technical implementation behind the scenes.
The work is scoped to the actual problem rather than forcing every business into the same project.
Your website and business information remain yours
RankOps is built around implementation in systems the client controls.
That means working on the client's domain, website, profiles, and accounts rather than building a separate visibility asset that only works while an agency subscription remains active.
Some third-party platforms have their own access and ownership restrictions. We explain those limitations when scoping the work.
Our goal is to leave you with useful improvements that remain part of your business.
The evidence we publish
We publish named client cases, technical findings, and founder-owned experiments with dates and context.
For example, Triple B's Mechanics reported moving from zero AI citations to nine cited answers across ChatGPT and Perplexity after a RankOps website build. The business owner also reported an increase in weekly calls. Those figures come from the owner's published review and describe that individual result.
Separately, Buy Sell Land NC provides a documented example of RankOps' methods being tested on a business owned by our founder.
Those are different categories of evidence, and we identify them accordingly.
We also publish unsuccessful and incomplete cases because a technical recommendation that never gets deployed is not an implementation success.
Review the results · Review our evidence standards
What we cannot promise
We cannot control which companies ChatGPT, Google, Gemini, Perplexity, or another AI system recommends.
We cannot guarantee search rankings, citations, traffic, phone calls, or sales.
We can investigate your technical and informational foundation, make agreed improvements, and measure what changes.
Good visibility work should make it easier to understand both the progress and the remaining limitations.
Who RankOps works with
RankOps is a fit for local service businesses that need clearer search visibility, businesses rebuilding outdated websites, Shopify merchants with difficult catalog SEO problems, and agencies seeking technical AI visibility support.
Our founder, Tyler Moncrieff, leads the technical direction and implementation approach.
Partners
RankOps partners with VeritasLinks and Andrew Pomazkov. VeritasLinks measures how AI models talk about brands, and lists Tyler Moncrieff as a trusted AI visibility expert.
Questions about working with RankOps
Is RankOps a traditional SEO agency?
RankOps performs technical SEO and related website work, but also specializes in AI entity engineering, answer engine optimization, generative engine optimization, and measuring how businesses appear in AI-generated responses.
Can RankOps guarantee that ChatGPT recommends my business?
No. Recommendations depend on the question, the available sources, the system being used, and factors outside RankOps' control. We work on accurate business representation and discoverability, then measure the results.
Do I need a new website?
Not necessarily. We assess your existing website before recommending major structural work. Some problems can be fixed in place. Others may justify a rebuild.
Can I work with RankOps without a monthly contract?
Yes. RankOps offers separately scoped implementation projects as well as optional ongoing services. Current packages and terms are published on the pricing page.
Find out what your business looks like to AI
Before paying for another website project or SEO campaign, find out what is actually missing.
Get the free map. Review the evidence. Decide whether the problems are worth fixing.
Get My Free AI Visibility Map →
No card. No required sales call. It tests Google Gemini only, asked from its own knowledge with no web search.
Questions? Email tyler@rankops.net.